BUSINESS E-MAIL - REVISED

From    : Arifa Nourma (arifanourma@gmail.com)
Date     : 22:14, 27 February 2015
To        : Devi Hermasari (devihermasari@uny.ac.id)
CC       : Li Shimin (516319964@qq.com)
                  Ratih Sri Pramesti (Snitchseeker04@gmail.com)
Suject   : Response to order


Dear Mrs. Hermasari,

Response to order

Thank you very much for your mail. Here is the list of goods you ordered before:

1.       25 white radiators, style “Richmond”, item no. RI 539
2.       5 glass shower cabinets, style “Estelle”, item no. ES 651
3.       12 oval mirrors with light, style “Hello”, item no. HE 814
4.       6 bathrooms cabinets – pine, style “Rustic”, item no. RU 418
5.       10 shower taps, style “Nostalgia”, item no. NO 332
6.       7 towel rail – chrom, style “Moderne”, item no. MO 739

I have checked with Mr. Ackerman, our Production Manager, and I would like to confirm you that the white radiators and shower taps have been already sent to you. They will arrive approximately at the end of the week on 12th February.

For the bathroom cabinets, they will be sent tomorrow. It will take approximately 2 weeks to arrive on 9th February. Meanwhile for the towel rails, they will be sent next week. It will take approximately 3 weeks to arrive on 2nd March.

However, I would like to apologize for not providing any stock of the glass shower cabinets and the oval mirrors due to certain reasons and conditions. Our company would work out on this matter as soon as possible, so you could decide the deal with the orders later.

I hope that you could enjoy our service. If there is something you want to ask please feel free to contact me anytime.


Yours sincerely,
Arifa Nourma Jaeger
Personal Assistant

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